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Founded in 2021, Jas Design's embarked on a journey driven by a passion for crafting exquisite jewelry. With a commitment to quality and customer satisfaction, the brand swiftly gained trust in the industry. Upholding transparency, ethical practices, and innovative designs, Jas Design's became synonymous with reliability. Over the years, they've woven a story of trust, consistently delivering timeless pieces that resonate with authenticity and elegance.
Jas Design's goal is to consistently provide exquisite, handcrafted jewelry that transcends trends, reflecting individuality and timeless beauty. As a trustworthy business since 2021, our commitment to quality, ethical practices, and customer satisfaction has garnered a loyal clientele. We ensure transparency, source responsibly, and prioritize customer trust, fostering enduring relationships.
Since 2021, Jas Design has stood as a beacon of trust in the jewelry industry. With an unwavering commitment to quality, our pieces reflect a legacy of excellence. Meticulously crafted, each design embodies precision and artistry, ensuring our customers adorn themselves with nothing but the finest. At Jas Design, trust is our foundation, and quality is our signature.
We love our customers, so feel free to visit during normal business hours.
Number 4,
78 Wilandra Drive Epping,
Victoria, Australia.
78 Willandra Drive, Epping Victoria 3076, Australia
Mon | Closed | |
Tue | 11:00 am – 06:00 pm | |
Wed | 11:00 am – 06:00 pm | |
Thu | 11:00 am – 06:00 pm | |
Fri | 11:00 am – 06:00 pm | |
Sat | 11:00 am – 06:00 pm | |
Sun | 11:00 am – 06:00 pm |
Closed New Years
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Jas Design's' Privacy Policy
Effective Date: 13/1/2024
At Jas Design's, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Victorian Consumer Code of Conduct. By using our services, you consent to the practices described in this policy.
1. **Information We Collect:**
We may collect the following types of personal information when you engage with our jewelry business:
- Name
- Contact information (address, phone number, email)
- Billing and shipping information
- Transaction details
- Preferences and communication preferences
- Any other information you provide to us
2. **How We Collect Information:**
We collect information when you:
- Make a purchase
- Create an account
- Subscribe to newsletters or updates
- Contact customer support
- Participate in promotions or surveys
- Visit our website, including through the use of cookies
3. **Use of Information:**
We use your personal information for the following purposes:
- Process and fulfill your orders
- Communicate with you about your orders, products, and promotions
- Customize and improve your shopping experience
- Send newsletters and promotional materials
- Respond to your inquiries and provide customer support
- Comply with legal and regulatory requirements
4. **Disclosure of Information:**
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described below:
- Service Providers: We may share your information with third-party service providers who assist us in conducting our business, such as payment processors and shipping carriers.
- Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes.
5. **Security:**
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. **Your Rights:**
You have the right to:
- Access and update your personal information
- Opt-out of marketing communications
- Request the deletion of your personal information (subject to legal and contractual obligations)
To exercise these rights, please contact us at [your contact email].
7. **Changes to the Privacy Policy:**
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
8. **Contact Information:**
If you have any questions or concerns about our Privacy Policy, please contact us at jasdesigns.au@gmail.com or +61 426 598 972.
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
**Return and Refund Policy**
*Last Updated: 13/01/2024*
Thank you for choosing Jas Design's for your purchase. We strive to provide high-quality products and exceptional customer service. Please review our Return and Refund Policy carefully before making a purchase.
**1. Eligibility for Returns and Refunds:**
We adhere to the Victorian Consumer Code of Conduct, and our policy outlines the circumstances under which you may be eligible for a return or refund. Please note that our policy is in compliance with the applicable consumer protection laws.
**2. Damaged Products:**
a. **Unspecified Damage:** If you receive a product with damage that was not specified before purchase, and the damage is deemed un-fixable, you may be eligible for a refund or replacement.
b. **Claimable Damage on Delivery:** In the event of damage during delivery, you must record a video of the unpacking process. This video serves as essential documentation for claimable damage. The video should clearly show the condition of the product as it is being opened. Any claims for damage must be submitted within 4 days from the date of delivery.
**3. Refund Process:**
a. If you believe your product is eligible for a refund or replacement due to unfixable damage not specified before purchase, please contact our customer service team at jasdesigns.au@gmail.com or +61 426 598 972 within the stipulated timeframe.
b. Provide your order number, a detailed description of the damage, and attach the video of the unpacking process as evidence.
c. Our customer service team will review your claim and guide you through the necessary steps to process a refund or replacement if your claim is approved.
**4. Conditions for Return and Refund:**
a. The product must be in its original packaging and must not show signs of misuse or intentional damage.
b. Any return or refund requests after the specified timeframe will not be entertained.
c. Our team reserves the right to inspect the product and assess the damage before approving a refund or replacement.
**5. Exclusions:**
a. Minor cosmetic defects or damages that were specified before purchase do not qualify for a refund or replacement.
b. Changes of mind, buyer's remorse, or incorrect product selection are not eligible for returns or refunds.
**6. Contact Information:**
For any inquiries regarding our Return and Refund Policy, please contact our customer service team at jasdesigns.au@gmail.com or +61 426 598 972.
*Note: Jas Design's reserves the right to amend this policy at any time without prior notice. It is the responsibility of the customer to review this policy periodically for any changes.*
Copyright © 2024 Jas Design's- All Rights Reserved.
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